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Επαγγελματικές πρακτικές

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In this page: Business Relations | Opening Hours

 

Business Relations

The Fundamental Principles of Business Culture
Coming to a decision takes time, more so because of the bureaucratic nature of many Moroccan companies. Do not be impatient; the Moroccans do not like to rush.
First Contact
Generally, it is better to be represented by a reliable person.
The appointments must be fixed a long time in advance and confirmed one or two days before. Avoid taking appointments during the month of Ramadan.
The business language is French, but it is advisable to get information beforehand on the language used in the concerned company.
Greetings
Handshake is the most traditional practice of greeting. Friends who know each other well can kiss each other.
On meeting a woman, one waits for her to offer her hand for a handshake.
How to Present Yourself
Introductions must be formal.
Special deference is made to the most important people. Hierarchy is important.
Business Relations
Moroccans prefer long lasting relationships and familiarity with their contacts (question of confidence).
Moreover, networks are very important in Morocco. Having "references", a well established reliable person may be useful.
Gifts
According to tradition, one must get pastries when invited.
Do not open the gifts on the spot.
Business Communication
Expressing disapproval is not common. Facial expressions are a good indication.
Dress Code
Formal: dark costume for men, suits for ladies.
Visiting Cards
Visiting cards are not obligatory but are appreciated.
One side of the card must be in French and the other side Arabic.
For Further Information
Communicaid

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Opening Hours

Opening Hours and Days
Banks: 8:15 to 11:30 and from 14:15 to 17:30
Public bodies: from 8:30 to 16:00 continuous
Businesses: from 9:00 to 12:00 and from 15:00 to 20:00 from Monday to Saturday.
On Friday, all institutions are closed from 11:00 to 15:00.
 

Public Holidays

Manifesto of Independence January 11
Labour Day May 1
National holiday May 23
Feast of the Throne July 30
Oued Ed-Dahab Allegiance day August 14
The King and the People's Revolution day August 20
Youth day August 21
Anniversary of the Green March November 6
Independence day November 18
Faith Mouharram Mouharram 1 (variable)
End of Ramadan celebration Chawal 1(variable)
Feast of the Sacrifice Doul hijja 10 (variable)
Prophet Mohammed's birth anniversary Rabii el awwal 12 (variable)
 

Periods When Companies Usually Close

Summer vacations August start
 
For Further Information
Casawaves
Kwintessential

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Last Updates: May 2013

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